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Delivery information

What are the shipment costs?

On all orders above € 35, shipment is free to all countries in Europe!
If your order is less than € 35, you can easily view the shipment costs by placing the product(s) you want in the shopping basket. How to handle? Just place the product(s) in the shopping basket by pressing ADD TO CART. The screen will refresh itself and will show you what the shipment costs is for delivery.

Do I need to pay any additional taxes or custom duties?

Shipments take place with the parcel courier DPD. We ship your parcel from our warehouse in the Netherlands to all countries in Europe. The total amount you see in the Checkout screen is what you need to pay; you will see a guaranteed order total, including all shipment costs and any applicable duties and taxes. You do not have to pay any additional taxes or custom duties when the parcel is delivered to your address. This means that the courier will not charge you any extra money.

How long will it take before your parcel arrives at your address?

Below you can see the lead times per country. These are indications and are based on average figures. The lead times for the islands and remote area can be 1 or 2 working days extra. If you place your order before 3 PM on working days, we guarantee to ship your parcel the very same day!

1 – 2 working days:
Belgium, Germany , Luxembourg, Netherlands

2 – 4 working days:
Austria, Czech Republic, Denmark, Finland, France, Great Britain, Hungary, Ireland, Italy, Liechtenstein, Monaco, Poland, Slovakia, Slovenia, Spain, Sweden

4 – 8 working days:
Albania, Andorra, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus (Greek area), Estonia, Greece, Iceland, Latvia, Lithuania, Macedonia, Malta, Moldavia, Montenegro, Norway, Portugal, Romania, Serbia, Turkey, Ukraine

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